Shipping & Delivery Policy
NNN PRO offers several shipping options to help you receive your order conveniently. All shipping and delivery fees are shouldered by the buyer. Free delivery is no longer available.
Shipping Options
Available delivery services include:
- J&T Express
- SPX Express
- AP Cargo
- Bus shipping via Drop & Go
- Same-day delivery via Lalamove, subject to stock availability, order confirmation, and rider availability.
Shipping fees depend on the delivery location, package size and weight, and the selected courier. The applicable fee will be shown at checkout or confirmed by our customer support team before dispatch.
For AP Cargo and bus shipping, please coordinate with us to confirm the available route and whether your order requires collection at a branch or terminal.
Order Processing & Delivery
Orders are prepared for dispatch once payment has been confirmed. Our daily order cut-off is 5:00 PM. Orders confirmed after the cut-off will be scheduled for the next available dispatch.
Delivery times vary depending on the courier, destination, and service availability. Weather conditions, holidays, and courier disruptions may affect delivery schedules.
Same-Day Delivery via Lalamove
Same-day delivery may be arranged for confirmed orders with available stock, within Lalamove’s service areas.
The buyer shoulders the full delivery fee. Please coordinate with us before booking a rider to ensure your order is ready for collection.
Store Pick-Up
Store pick-up is available Monday to Sunday, from 10:00 AM to 6:00 PM, with a daily order cut-off of 5:00 PM.
Pick-Up Address: Blk 15 Lot 31, Phase 4, Dasma 1, Golden City, Salawag, City of Dasmariñas, Cavite 4114, Philippines
Please contact us first to confirm stock availability and wait for our ready-for-pick-up notification before visiting or booking a courier.
Customers arranging their own courier are responsible for booking and paying for the service.
Cash on Delivery
Please contact our customer support team to confirm whether Cash on Delivery is available for your location and selected shipping service before placing your order.
Payment Options
Available payment options may include credit cards, e-wallets, online banking, bank deposits, and over-the-counter payments.
Please refer to the options displayed at checkout or contact our customer support team for payment instructions and current availability.
Instalment Payments
Please contact us before purchasing to confirm available credit card instalment plans, participating banks, minimum purchase requirements, and applicable terms.
Contact Us
For shipping, pick-up, or payment inquiries, email info@nnnpro.com.ph or contact Niila, our customer support representative, through our chat feature.
Niila is available daily from 8:00 AM to 5:00 PM (Philippine time). You may leave a message anytime, and we will respond during support hours.
We also offer free consultations to help you choose suitable products for your haircare needs.
